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ASIC Shadow Shopper Scam - what you need to do

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ASIC Shadow Shopper Scam - what you need to do


February 14, 2018 09:11am | ASIC News

Quick Summary

Scammers are claiming to be looking for shadow shoppers as part of an ASIC compliance and monitoring campaign. These persons are promoting themselves via

This is an opportunity to reach out to your clients to warn them, and touch base whilst showing them that you have their interests at heart.


How this may affect your business

ASIC’s current shadow shopper activities are solely limiting to contracting real, existing clients through registered research firms. In practice, it is relatively unlikely that your business will be contacted directly, however be wary of any organisations attempting to gain access to information on your clients – official notifications from ASIC will be sent from an email address.

In practice, the likely victims of these attacks will be your clients, who may have heard that ASIC will be performing shadow shopping activities.


What can you do now?

At QED, we are strongly encouraging you to reach out to your clients as they are not likely to hear about this notice and may fall victim to scams perpetrated by ‘the shadow shopper’. This provides you with an excellent opportunity to get on the front foot and get in contact with your clients to show them that you have their interests at heart.

If you or a client are contacted by anyone claiming to be working with ASIC, you can call ASIC’s Infoline on 1300 300 630 in order to verify if they are legitimate.


More Information & Background

For more information, please view the ASIC media release below:

For more information on scams, refer to

A legitimate market research firm ‘Shadow Shopper’ at is not at all associated with the scam website, and they are the firm that originally informed ASIC of the issue.

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